Responsible Gambling

At LiveScore Bet we think betting and gaming should always be fun. Below we’ve provided some advice and easy to use tests and tips to help you spot a problem early on, with either your own play or that of a friend or family member. Remember our customer support staff are fully trained on all things responsible gambling and are available to provide free help and support. If you have any questions or concerns please don’t hesitate to give us a shout.

What we can do to help you:

• To view a recent history of your deposit and withdrawal transactions, navigate via More > History > Transaction history or click here. For your betting history, navigate via More > History > Betting history or click here.
• Our customer support staff are fully trained on all things responsible gambling and are available to provide free help and support. If you have any questions about our tools, or concerns about your activity, please don’t hesitate to give us a shout.
• Provide information about our resources and tools. To check out our FAQs, click here.

Know your limits

We always want you to enjoy betting and gamble responsibly. But for some, gambling can become a problem. Please read the important information below, especially if you’re recovering from any kind of dependency:

• Always establish limits for depositing, betting and losses before you start playing.
• Decide beforehand on a time limit for your session and stick to it. Within that period, ensure you take regular breaks.
• Never gamble if it interferes with your daily responsibilities.
• Never gamble if you’re in recovery from any kind of dependency or are under the influence of alcohol or any other substance.
• Never gamble if your primary aim is to recover losses.

Self-assessment questions

Answering the questions below will help you assess the level of your gambling:

• Do you stay away from work to gamble?
• Do you gamble to escape from a boring or unhappy life?
• When you're gambling and run out of money, do you feel lost or empty and in despair, and need to gamble again as soon as possible?
• Do you gamble until your last penny is gone, even the bus fare home or the price of a cup of tea?
• Have you ever lied to cover up the amount of money or time you spend gambling?
• Have others ever criticised or made comments about your gambling?
• Have you lied, stolen or borrowed to get money to gamble or pay gambling debts?
• Are you reluctant to spend 'gambling money' on anything else?
• Have you lost interest in your family, friends or hobbies?
• After losing, do you feel you must try and win back your losses as soon as possible?
• Do arguments, frustrations or disappointments make you want to gamble?
• Do you feel depressed or even suicidal because of your gambling?

The more you answer 'yes' to these questions, the more likely you are to have a serious gambling problem. At this point, we recommend you contact our customer support team or one of the self-help organisations detailed below.

Getting further help

There are many organisations providing services to people who believe they have a problem with their gambling, or who want extra support and advice.

Adverts on Social Media there are steps that you can take to limit your exposure to gambling adverts when using social media platforms. We’ve put together a short guide on what these steps are and how you can implement them across Facebook, Twitter and Instagram here.

Underage gambling

It’s illegal for anyone under the age of 18 to open an account with us.

If you share your computer with friends or family under the legal age to register and place bets, the following third-party applications offer parents and guardians facilities to monitor and restrict access to the internet: https://www.fosi.org/icra/, https://www.netnanny.com or https://www.cyberpatrol.com.

We perform an electronic verification using third-party reference companies to validate the age and identity of all customers. We reserve the right to ask for age verification information and suspend your account until proof of age is provided.

If anyone is found to be under the age of 18, all bets placed will become void and any winnings forfeited.